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Shared Services

Column Case HR's Shared Services model creates unparalleled efficiencies in HR service delivery. Costs are greatly reduced through an economies of scale model whereby HR services are centralized or federated. As organizations standardize processes across business units and regions, the goal is to create a single HR function for the entire organization. Column's End-to-End HR Shared Services Solution utilizes a case management approach specifically designed for HR organizations.

The Shared Services Model allows organizations to achieve:

  • A consistent employee experience across the enterprise
  • Expertise that's leveraged as much as possible
  • Economies of scale
  • Stronger governance and change management

The Column Case HR solution:

  • Integrates case management processes for HR call and incident tracking
  • Includes features such as self service, knowledgebase, hr help desk, and business intelligence
  • Ensures strategic business value with a powerful, integrated business intelligence platform

By providing consistency and increased focus through a shared services model, HR organizations can improve operational processes and efficiencies at a national and global level.

To Learn more about how Column Case HR can improve your case management processes, please contact us today.