hr-help-desk

HR Help Desk Solutions to Maximize Organizational Performance


  • HR Help Desk built specifically for HR with real-time integration to HRMS/HCM
  • Most robust workflow engine for case management, call tracking and problem resolution
  • Highly secure to manage both call center and employee relations' activities
self-service

Deliver a Higher Level of Value through Self Service


  • Increase organization efficiency and accuracy
  • Implement employee self service and enable your workforce to review, modify, and act on issues and inquiries from an easy to use interface
  • Bring value to your HR organization by automating manual processes
knowledgebase

A Knowledgebase That Truly Delivers The Right Information at the Right Time


  • Empower employees to get the information they need when they need it
  • Entitlement based access to content
  • Decrease costs associated with frequently asked questions coming into the HR help desk by enabling a 24x7, web-based platform
  • Avoid information silos by placing all HR content, employee and manager policies, handbooks, benefit plans and more in one central location
business-intelligence

Turn Hidden HR Data into Strategic Business Value


  • Take advantage of reports and analytics that are simple to build, simple to deploy, and simple to use
  • Empower users and reduce dependency on IT support for real-time, actionable business insight
  • Utilize HR data to analyze your human capital and provide strategic planning around staffing and retention

thought-leadership

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Latest News:
Second largest pharmaceutical company in the world with over 100,000 employees selects Column Case HR as their HR Service Desk Solution and Vendor Payment Processing Help Desk
Federal agency selects Column Case HR for its security and multi-tenancy capabilities for groups including HR, Visa Processing, Vendor Payment Services and Expense Processing
One of the largest electric power companies in the United States selects Column Case HR as a hosted, managed services model for their HR Service Delivery
Coldwater Creek selects Column Case HR as their HR Help Desk solution to create personal, consistent messaging and improve level of service